Terms and Conditions
Welcome to Itzsan Members, the loyalty program of Itzsan Yakiniku designed to reward our valued customers. By signing up for and using the Itzsan Members app, you agree to the following terms and conditions. Please read them carefully.
Collection of Personal Information
When you join the Itzsan Members loyalty program, we will collect your name, mobile number, email address, and birthday (optional). This information is collected to provide you with personalised services, including sending promotions, vouchers, and other offers via email and text message(SMS).
Communication Preferences
You have the option to opt-out of receiving marketing emails and messages from us at any time through the app's settings. However, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Birthday Voucher
If you choose to provide your birthday, please note that it cannot be changed once entered. We celebrate your special day by sending you a birthday voucher during your birthday month, which is subject to our promotional terms and conditions.
Data Deletion
You have the right to request the deletion of your personal data from our system. To do so, please contact our customer service. Upon receiving a deletion request, we will promptly remove your personal information from our records.
Data Storage
Your data is securely stored on Planetscale, a cloud database service. We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain your personal information until our business ceases operations or you request your data to be deleted, whichever comes first.
Vouchers and Coupons
Vouchers and coupons issued by Itzsan Members cannot be exchanged for cash or any cash equivalent. These promotional items are intended for your personal use and must not be sold, transferred, or assigned to others.
Updates to Terms and Conditions
We may update these terms and conditions from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make changes, we will notify you by revising the date at the top of these terms and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).
Updates to Terms and Conditions
We may update these terms and conditions from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make changes, we will notify you by revising the date at the top of these terms and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).
Contact Us
If you have any questions about these terms and conditions, please contact us at our customer service.
info@itzsan.com